Privacy Policy

ZENMONDO Co., Ltd. (hereinafter referred to as “our company”) recognizes the importance of personal information and considers the protection of personal information as a fundamental activity. Therefore, we acknowledge that it is our social responsibility to handle personal information appropriately and securely protect it. Our company has established this “Privacy Policy” to regulate the protection of personal information as follows. In the course of our business operations, including the smooth operation of the services we provide (hereinafter referred to as the “Services”), our company may collect your personal information to the extent necessary. The collected personal information will be handled appropriately within the scope of the intended use.

1. Purpose of Personal Information Use

We will use the personal information collected by our company for the following purposes:

  • ・Providing information on our services, including business-related notifications, through methods such as email, SMS, phone calls, and postal mail.
  • ・Provision of Global Innovation Ecosystem Services
  • (1) Operation of Dojo Academy Services
  • ・Entrepreneur Dojo
  • ・Business Co-creation and Partnership
  • ・CXO Advisory Room
  • ・Global Expansion
  • ・Startup Matching
  • (2) Operation of Comrade Community Services
  • (3) Operation of Information Platform Services
  • ・Conducting surveys related to overseas business expansion
  • ・Operation of online and offline communities
  • ・Maintenance of membership registration for membership-based services
  • ・Providing, maintaining, improving, and developing new services
  • ・Responding to inquiries, complaints, and other requests from customers and sending related materials
  • ・Professional recruitment, selection, and post-employment human resource management
  • ・Compliance with laws, regulations, and other rules

2. Disclosure and Provision of Personal Information to Third Parties

We will appropriately manage personal information and will not disclose it to third parties unless one of the following applies:

  • ・With the consent of the individual
  • ・When it is necessary to disclose personal information to contractors who are entrusted by our company to provide the requested services to the individual
  • ・When disclosure to third parties is necessary for the operation of our business and is permitted under applicable laws and regulations
  • ・When disclosure is required by law

3. Inquiries Regarding Disclosure and Complaints

Regarding requests for disclosure, correction, addition or deletion, suspension of use, notification of purpose of use (hereinafter referred to as “Requests for Disclosure”) regarding all personal data collected and held by our company, we will respond upon you submit a copy of one of the following identification documents for verification:

  • ・Driver’s license (please make sure to copy both sides if there is information on the back)
  • ・Passport (please copy the “photo page” and the “holder’s information page,” totaling two pages)
  • ・Health insurance card (please copy the page with your name and address)
  • ・Individual Number Card (My Number Card)
  • ・Residence Card (please copy both sides)
  • ・Special Permanent Resident Certificate (please copy both sides)

The contact information for submitting Requests for Disclosure and the submission of identification documents is specified in “4. Contact Information.” Additionally, there may be cases where we require the submission of a request form for disclosure in the prescribed format determined by our company, as well as a designated fee.

4. Contact Information

For inquiries regarding the handling of personal information by our company, including Requests for Disclosure as specified in the previous section, please contact us at

5. Revision of Privacy Policy

Our company may revise the entire or partial contents of this Privacy Policy without prior notice as necessary.

(Supplementary Provision)
This policy shall come into effect on April 17, 2023.
CEO: Mina Ito (Arai)